Multiplai AI Agents v2.10.0 was released for production!
New Features
- Advanced AI Voice in Chat Dashboard: Enjoy a more natural conversation with multiple voice options including Alloy, Echo, Fable, Onyx, Nova, and Shimmer.
- Folder Structure Sync in Knowledge Base Uploads: Your documents now maintain the same folder organization as the source view for easier navigation.
- Automation Auto-Login: Certain members can now log in automatically to the automation section for a smoother experience.
Enhancements
- Reorder Form Fields in Prompt Templates: Easily drag and drop fields within prompt templates to customize your workflows.
- Numbering in Workspace Nodes: Visual progress tracking is now available with color-coded task statuses (Done, Running, Not Executed) to enhance workflow clarity.
Fixes
- Default Light Mode for Automations: The automation section now consistently opens in light mode for a better user experience.
- Sorting Issue for AI Agents: Resolved the bug affecting sorting by date and name to help you find your agents more easily.
- Unpublish Warning Correction: Fixed the warning message shown when unpublishing workflows to ensure it accurately reflects the action.
Multiplai Inbox v1.11.0 was released for production!
New Features
- SLA Target Setting: Inbox administrators can now set service level agreement targets in minutes, hours, or days to help manage support expectations.
- Dashboard SLA Analysis: The dashboard now shows an analysis of your SLA targets, offering a clear view of performance.
Enhancements
- Improved SLA Validation: We refined the way SLA targets are processed to ensure a smoother and more reliable setup.
Fixes
- Disabled Inbox Delete Option: The delete feature has been removed to prevent accidental loss of important items.
- Corrected Ticket Count: The count of tickets in the “Waiting for Support” section now accurately reflects the current number.
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