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Release Notes v2.11.0

Multiplai AI Agents v2.11.0 was released for production!

Enhancements:

Updated Mic Icon: The microphone icon has been refreshed for a better user experience and now includes a loading indicator when saving changes.
Silence Delay Improvement: We made enhancements to the silence delay feature to improve how short pauses are managed, reducing the chances of unnecessary chat bubbles.

Fixes:

Default DISC Profile: The default DISC personality for AI Agents is now set to comply, ensuring that users have the right setting from the start.

Multiplai Inbox v1.12.0 was released

New Features

Expand Inbox View: Users can now expand their view of the inbox list and messages, providing more flexibility in managing their communications.
Inbox Reports Section: An export button has been added to the inbox section, along with visually enhanced reports that include a support team section for better ticket handling oversight.

Enhancements

Support Filtering and Design Updates: Users can now filter reports to view only support-related items. Additionally, responsive design adjustments have been made for better display on various devices, and icons have received styling updates for improved usability.

Fixes

Pagination issues in the inbox have been resolved, ensuring smoother navigation through messages. Also, UI issues linked to the SplitPanel feature have been fixed.

Multiplai Inbox v1.13.0 was released

New Features

Customizable Chat Widget: Organization owners can now easily customize the chat widget's welcome messages and headers to better engage users.
Date Filter for Reports: A new feature allows users to filter report data by different time ranges like "All Time," "This Week," or custom dates, enhancing data analysis.

Enhancements

User Interface Improvements: We have added tooltips and updated middleware for smoother navigation and user interactions.

Fixes

Chat Functionality: Resolved an issue that allowed users to start new chats without sending a message first, ensuring a more logical workflow.
Inbox Switching: Fixed a bug that caused inbox details not to update when switching between different organization inboxes.

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