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Release Notes v2.21.0

Multiplai AI Agents 2.21.0

New Features

Subscription Restrictions: We have implemented restrictions on subscriptions for agents, prompt templates, and workflows to better manage our resources.

Enhancements

Pricing Plans Logic: We have added new logic to fetch product pricing plans when the component mounts, ensuring users have the most up-to-date information.

Fixes

Scrolling Issue: Fixed issues related to scrolling behavior, ensuring the view correctly scrolls to the bottom of the page, both on sending messages and automatically.

Multiplai Inbox 1.23.0

New Features

Update Links: Links can now open in a new tab based on the provided settings.
Badge Count Updates: We’ve added a feature to dynamically update notification badges in the sidebar and HUD, providing real-time updates.
Quick Filter for Pending Status: A new filter has been introduced allowing users to quickly view items in a pending status.

Enhancements

Display Ticket IDs: Ticket IDs will now appear on the chat header and next to message threads for better tracking.
Add Description Field for Resolution Types: Added a field for entering a description when creating resolution types and displayed the resolution type description in the UI.
Improve Search Experience at Customer end: Updated the search placeholder text, made ticket status searchable, and displayed the status directly in message item listings.

Fixes

Scroll to Bottom: Fixed an issue where the interface would not automatically scroll to the latest messages.
Admin Settings Access: Adjustments were made to ensure only organization owners and administrators can access specific settings.

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